# Open social profiles from an About or Support screen

Canonical HTML: https://p-hatan.com/deeplink-x/use-cases/about-support/

DeeplinkX 1.5.8.

An About screen can offer profile destinations without storing custom launch URLs in each widget. DeeplinkX supplies typed actions; the application supplies the real destinations and labels.

## Reusable Flutter example

```dart
import 'package:deeplink_x/deeplink_x.dart';

Future<bool> openTelegramProfile() {
  return DeeplinkX().launchAction(
    Telegram.openProfile(username: 'durov'),
  );
}

Future<bool> openInstagramProfile() {
  return DeeplinkX().launchAction(
    Instagram.openProfile(username: 'instagram'),
  );
}

Future<bool> openLinkedInProfile() {
  return DeeplinkX().launchAction(
    LinkedIn.openProfile(profileId: 'satyanadella'),
  );
}
```

These are the example app's public demo profiles. They are **not official DeeplinkX support accounts**. Replace them with your own accounts before presenting this as a product support page.

## Current example behavior

`AboutSupportPage` shows three fixed social rows. Each row calls `launchAction` with its respective action. `fallbackToStore` defaults to `false`, so these examples do not opt into a store redirect. If native handoff fails, normal fallback behavior can try the action's documented web URL.

The screen prevents duplicate launches while a request is pending and shows the package's final Boolean as “Launch request succeeded” or “Nothing could be launched.” Those messages describe the handoff, not confirmation that a particular profile loaded.

## Configuration and limits

- Add only the required provider packages and schemes to the integrating app's platform configuration. Compare [Android visibility declarations](https://github.com/DeepLinkX/DeeplinkX/blob/00d9d2c7c1affe4e2ee459a01afeba82a1480eac/example/android/app/src/main/AndroidManifest.xml) and [iOS query schemes](https://github.com/DeepLinkX/DeeplinkX/blob/00d9d2c7c1affe4e2ee459a01afeba82a1480eac/example/ios/Runner/Info.plist).
- See the [Telegram guide](/deeplink-x/apps/telegram/), [Instagram guide](/deeplink-x/apps/instagram/), and [LinkedIn guide](/deeplink-x/apps/linkedin/) for provider-specific configuration and URL behavior.
- Authentication, account existence, privacy, and profile availability remain provider concerns.
- Browser fallback opens the destination without requiring a native installation.

## UI behavior

- Each row constructs the shown API with the correct identifier and default `fallbackToStore: false`.
- Demonstrate installed and unavailable native-app states without changing the profile identifier.
- Exercise failure and successful handoff feedback, and ignore duplicate requests while one is pending.

## Source code

- [AboutSupportPage and `_launch`](https://github.com/DeepLinkX/DeeplinkX/blob/00d9d2c7c1affe4e2ee459a01afeba82a1480eac/example/lib/use_cases/about_support_page.dart)
- [Launch and fallback algorithm](https://github.com/DeepLinkX/DeeplinkX/blob/00d9d2c7c1affe4e2ee459a01afeba82a1480eac/lib/src/core/deeplink_x.dart)
- [Shared result messages](https://github.com/DeepLinkX/DeeplinkX/blob/00d9d2c7c1affe4e2ee459a01afeba82a1480eac/example/lib/use_cases/use_case_support.dart)

[All use cases](/deeplink-x/use-cases/) · [Sharing and messaging](/deeplink-x/use-cases/share-message/) · [Fallback policies](/deeplink-x/use-cases/fallback-playground/)